Data recovery · Germany-wide · 24/7

Cyber Tech Data Recovery Germany

Over 20 years of experience in professional data recovery of HDD, SSD, RAID, NAS & smartphones. TÜV-certified service, express pickup and transparent pricing.

  • ✅ Free initial consultation
  • ✅ TÜV-certified customer service
  • ✅ GDPR-compliant data protection
  • ✅ Express service for emergencies
  • ✅ Transparent fixed prices after analysis
4,8/5 458 reviews
> 95 % success rate
20+ years of experience
TÜV-certified customer service ISO 9001 – quality management Cleanroom laboratory GDPR- & BDSG-compliant Transparent fixed prices

Cyber Tech is your specialist for data recovery in Germany, when it comes to recovering valuable data.

Our experts recover data from HDDs, SSDs, RAID systems and smartphones – with state-of-the-art technology and many years of experience.

The data recovery process in Germany:

1

Consultation

Free initial assessment of the damage by phone.

2

Pickup

Free pickup throughout Germany – no need to drop it off in person.

3

Analysis

Technical examination in the lab including a diagnostic report.

4

Quote

Binding fixed-price offer – your cost estimate before recovery.

5

Recovery

Data recovery with state-of-the-art technology in the lab.

6

Handover

Secure, encrypted handover of your data.

Data recovery by storage medium in Germany

Choose your storage medium – every data recovery follows its own procedure. Click for details, typical damage patterns and the process:

Hard Drive / HDDData Recovery Germany

intern & extern
  • Clicking noises
  • not recognised
  • after drop or water damage

SSDData Recovery Germany

SATA · NVMe · Enterprise
  • 0 MB / not recognised
  • Controller/firmware failure
  • deleted files

RAIDData Recovery Germany

RAID 0/1/5/6/10
  • Drive failed
  • Rebuild failed
  • Controller failure

NASData Recovery Germany

Synology · QNAP & Co.
  • Volume unreadable
  • RAID in NAS failed
  • accidentally deleted

USB-StickData Recovery Germany

all manufacturers
  • Connector broken off
  • not recognised
  • "Format disk?"

Memory CardData Recovery Germany

SD · microSD · CF
  • Photos & videos gone
  • "Format card?"
  • Breakage / contact fault

CD / DVDData Recovery Germany

CD · DVD · Blu-ray
  • Scratches & read errors
  • Disc rot / delamination
  • no longer readable

SmartphoneData Recovery Germany

iPhone · Android
  • Water/display damage
  • not recognised
  • Photos & chats gone

Virtual SystemsData Recovery Germany

VMware · Hyper-V
  • VMDK/VHDX corrupt
  • deleted VM
  • underlying RAID failed

Damage patterns: causes & symptoms of data loss

Whether a data recovery is carried out logically on the computer or physically in the cleanroom depends on the failure pattern – regardless of the operating system (Windows, macOS or Linux). Typical symptoms and signs by which you can recognise the seriousness of the situation:

Based on the symptoms, we assign the damage pattern to one of these causes:

Mechanical

Mechanical damage

Clicking or grinding noises after a drop or head crash – the read/write head or platters are affected. Switch off immediately; every further start increases the damage.

Water

Water & liquid damage

After water damage or flooding, corrosion is a risk. Do not blow-dry, dry or switch on – pack it safely and send it in.

Electrical

Electronics & fire damage

Power surges, short circuits or fire scorch the electronics. Often only the circuit board is defective – the data remains intact.

Logical

Logical damage

Deleted, formatted, a damaged file system (NTFS, exFAT, ext4) or a lost partition. The rule now: stop using the storage device.

Data loss from ransomware and cyberattacks

After a ransomware attack (a particularly widespread form of malware), files are encrypted and given a ransom demand. Do not pay any ransom – it does not guarantee decryption and finances further attacks. Secure the affected storage devices unchanged so that later recovery remains possible. Companies file a criminal report and contact the Central Cybercrime Contact Point (ZAC) of the responsible State Criminal Police Office. Depending on the malware – such as LockBit or Akira – we check whether data can be reconstructed from shadow copies, backups or unencrypted remnants. Our penetration test shows how attack surfaces can be reduced in advance.

Cleanroom and data recovery laboratory

We handle physical damage in our cleanroom laboratory. In the low-dust environment of a cleanroom, hard drives can be opened to replace read/write heads or transplant platters – procedures that would permanently destroy the storage device outside a cleanroom. This requires an extensive inventory of spare parts with identical models. In our data recovery laboratory, we combine this hardware work with the forensic reconstruction of the file system.

Data recovery pricing in Germany:

Analysis & diagnosis
from 69 €

Up to 2 technician hours for a thorough analysis. You then receive a binding fixed-price offer.

  • Analysis & fixed-price offer – binding & transparent
Data recovery
from approx. 299 €

Complex RAID/SSD cases can run into four figures.

  • Free pickup in Germany
  • No data – no charge
Express
based on effort

Express option for time-critical cases.

  • Analysis within 24 h
  • Direct courier & overnight courier
  • 24/7 emergency hotline – express service also on public holidays

Data loss in Germany? We help immediately!

  • Over 20 years of experience
  • TÜV-certified service
  • Maximum data security & confidentiality
Request analysis now

24/7 free consultation

Tel.: 0800 / 937 88 36

Data protection and confidentiality

Your data remains your data. We treat every job strictly confidentially and in compliance with the GDPR (including the German BDSG). On request, we return defective storage devices or carry out verifiable, secure data erasure or data destruction. The recovered data is handed over in encrypted form.

Data recovery guide: causes, costs & recovery

SSD not detected – what to do?

Is the SSD shown as 0 MB, as "RAW" or not at all? Causes, immediate measures and when a professional can help.

Read article →

Hard drive clicking – causes & immediate measures

Clicking, grinding, beeping: what the noises mean and why every further start increases the risk.

Read article →

External hard drive not detected

USB drive not showing up or asking to be formatted? The most common causes and what to check first.

Read article →

USB stick not detected – first aid

Stick without a drive letter, a broken connector or a format prompt? Here is how to react correctly.

Read article →

"Format disk?" – please do not confirm

Why the Windows message is no coincidence and how to recover your data despite the "RAW" display.

Read article →

Memory card not detected – what to do?

Camera or phone no longer showing the SD/microSD card or wanting to format it? First aid for your photos.

Read article →

Accidentally formatted – what are the chances?

Quick vs. full formatting, TRIM on SSDs and what determines recoverability.

Read article →

NAS volume "crashed" / RAID degraded – immediate measures

Why you should not start a rebuild on your own and how to preserve the recovery chance on the NAS.

Read article →

Recovering deleted files: methods & limits

When recovery software is enough and when professional data recovery is required.

Read article →

Data loss: causes & immediate measures

The most common causes of data loss and which immediate measures protect your data.

Read article →

About us (Cyber-Tech.de)

We are a well-coordinated team of data recovery specialists with the clear ambition, for every data loss in Germany to deliver the best possible solution. Quality, transparency and data protection are our focus. Our processes are designed for high success rates (regularly > 95 %) and are continuously optimised.

Our development

Certifications & standards

FAQ on data recovery in Germany

How long does data recovery take?
The duration depends on the type of damage. Simple logical cases take 1–2 days; complex mechanical or RAID cases take several days to weeks.
What are the costs?
Our analysis is subject to a fee (from 69 €). It includes up to 2 technician hours for a thorough analysis. You then receive a binding fixed-price offer. Recoveries are possible from approx. 299 €.
Can a 100 % recovery be guaranteed?
No – reputable providers do not give an absolute guarantee. However, our success rate is over 95 %.
What happens to defective storage devices?
On request, these can be returned or securely disposed of in accordance with GDPR requirements.
Which storage media can you recover?
We specialise in recovering HDDs, SSDs, RAID arrays, NAS systems, USB sticks, memory cards and mobile devices – regardless of the manufacturer.
What should I avoid doing after data loss?
Switch off the defective device immediately and do not restart it. Avoid do-it-yourself recovery attempts – they can make the damage worse. Have the storage device examined by experts.
What are the chances of success and is there a guarantee?
Thanks to state-of-the-art technology, our chances of success are over 95 %. There is no absolute guarantee, but the principle of no data, no charge applies: you only pay for a successful recovery.
Can data be recovered after water or fire damage?
Yes, recovery is often possible. Do not switch the device on; instead, pack it safely and send it in for analysis as soon as possible.
How does the analysis work and how fast is the express service?
After the free initial consultation, you send us the storage device. Within one business day you receive a diagnostic report with a fixed-price offer. Standard cases take a few days; if needed, we offer an express service with fast prioritisation.
Can I use data recovery software myself?
Only in some cases – with purely logical damage on a still-functioning storage device – can recovery software achieve anything at all, and even then without any guarantee. You should never risk important data with it: in the case of unusual noises, after a drop, water or a power surge, or when a storage device is no longer recognised, any further access can make the loss permanent. Never install such programs on the affected drive and, when in doubt, always have the storage device checked by specialists. Send a request now →
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How can I best prevent data loss?
The most important measure is regular backups – ideally following the 3-2-1 rule: three copies on two different media, one of them at an external location. In addition, you should regularly check your IT infrastructure for vulnerabilities. Have you already tried our free IT security check for small and medium-sized enterprises? In just a few minutes you receive a PDF report with concrete recommendations – from backup strategies to access protection and network security.

After recovery: preventing further data loss

The most reliable safeguard is a well-thought-out backup following the 3-2-1 rule – so that at least one copy survives a defect, theft or ransomware:

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